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Welcome to Ingram Micro Cloud’s open space wherein you can suggest ideas to improve your marketplace experience, vote on existing ideas, or see what’s coming up.

Onboarding new users

Onboarding new users used to be a hard issue. However, at this time, I've found a new and nice way to do it. 

The steps were:

  1. The typical "quick tour" - "no, thanks" was offered to me after sign up
  2. I clicked on "No, thanks" since I don't want to waste my time
  3. So they put a nice sidebar listing the issues I should know of the platform (no invasive at all, since I can collapse it)
  4. They are dashing all the ítems I do in this kind of "to-do list", and they are providing me a direct link to support in case I have problems

I think it's a brilliant way to ensure that users learn about the product :)

I really hope you find it as cool as I did.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Apr 3 2018
  • Planned
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    Magali P commented
    April 3, 2018 10:35

    Thank you very much for your idea!

    It's really interesting and we will, definitely, going to consider it for the improvement of our marketplaces.

    Thanks again! :)